Refund Policy

All Sales Are Final: Because each fragrance decant is custom‑filled and cannot be resold once shipped, all sales are final. Returns, exchanges, and refunds are not accepted for reasons such as scent preference, performance, or personal sensitivity.

Damaged or Incorrect Orders: If your order arrives damaged or you receive the wrong item, contact me within 48 hours of delivery. Please include clear photos of the issue so I can resolve it quickly. When applicable, I will replace the affected item or issue store credit.

Lost or Missing Packages: If USPS marks your package as lost in transit, I will work with the carrier to investigate. If the carrier confirms non‑delivery, I will resend your order or provide store credit.

Allergy & Sensitivity Notice: Please review fragrance notes and ingredients before purchasing. I cannot accept returns or issue refunds due to allergic reactions or personal scent preferences.

Order Changes & Cancellations: If you need to update or cancel your order, reach out as soon as possible. Once an order has shipped, changes and cancellations are no longer possible.